What is the new tool?
HMRC has launched a valuable new online interactive tool to help guide both businesses and individuals through tax compliance checks.
The free Interactive Compliance Guidance tool available on GOV.UK consolidates existing guidance and videos into one user-friendly platform. This is particularly helpful for businesses without dedicated tax representation who often struggle to navigate HMRC’s compliance process.
How will this help?
This new Interactive Compliance Guidance tool provides the information to help customers understand:
- What HMRC compliance checks involve.
- Why HMRC has requested specific information or documents.
- How to request and access extra support due to health or personal circumstances.
- How to appoint someone to act on your behalf.
- What to do if you disagree with a decision made by HMRC.
- How to pay tax assessment or penalties
What has been said
Joanne Walker, Low Incomes Tax Reform Group (LITRG) Technical Officer and Customer Experience Advisory Group (CEAG) member, said: ‘When unrepresented customers have a tax compliance problem, it can be difficult for them to find the help they need.
‘This new interactive tool from HMRC makes compliance guidance readily accessible in one place, and easier for people to find the information that is relevant to them. The links to the extra support available will be especially valuable for the most vulnerable customers.’
How we can help
At Payroll Hub, we’re committed to keeping our clients informed about resources that simplify tax compliance. Our comprehensive support services include guidance on navigating HMRC requirements, ensuring businesses stay compliant while minimising administrative burden.